groups and teams


  • characteristics of a team 
    • sense of belonging
      •  will try to help 
    • must know each other ( names, who they are) 
  •  kinds of groups in organizations  
    • appointed/ assigned by management 
    • any number of people who 
      • interact with each other 
    • formal group 
      • command groups 
      • task groups 
      • committees 
      • work teams 
    • informal group 
      • emerge - spontaneously develop 
      • interest groups 
      • friendship groups 
  • teams 
    • groups 
      • number of people interacting with one another 
      • psychologically aware of one anouther 
      • think of themselves as a group 
  • types of teams 
    • problem-solving teams 
      • set up to help eliminate a specified problem within an organization 
    • self-managed teams 
      • plans, orgnaizes, influences, controls own work situation with only minimal managerial intervention 
    • cross- functional teams 
      • people from different functional areas focusing on a specific objective 
  • stages of development 
    • forming 
      • team members become acquainted 
    • storming 
      • team members compete for roles 
    • norming 
      • team members set roles, rules, and acceptable behavior 
    • performing 
      • team members focus on performance 
    • adjourning 
      • team members finish jobs and disband 
  • team effectiveness 
    • people related factors 
      • personal work satisfaction 
      • mutual trust and team spirit
      • good communication 
      • low unresolved conflict and power struggle 
      • low threat, fail- safe, good job security  
    • organizational related factors 
      • organizational stability and job security 
      • involved, interested, supportive managment 
      • proper rewards and recognition of accomplishments 
      • stable goals and priorities 
    • task related factors 
      • clear objectives, directions and project plans 
      • proper technical direction and leadership 
      • autonomy and professionally challenging work 
      • experienced and qualified project/ team personnel 
      • team involvement and project visibility
    • effective team performance 
      • innovative ideas 
      • goals accomplished 
      • adaptive change 
      • high personal/ team commitment 
      • rated highly by upper management 

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