groups and teams
- characteristics of a team
- sense of belonging
- will try to help
- must know each other ( names, who they are)
- kinds of groups in organizations
- appointed/ assigned by management
- any number of people who
- interact with each other
- formal group
- command groups
- task groups
- committees
- work teams
- informal group
- emerge - spontaneously develop
- interest groups
- friendship groups
- teams
- groups
- number of people interacting with one another
- psychologically aware of one anouther
- think of themselves as a group
- types of teams
- problem-solving teams
- set up to help eliminate a specified problem within an organization
- self-managed teams
- plans, orgnaizes, influences, controls own work situation with only minimal managerial intervention
- cross- functional teams
- people from different functional areas focusing on a specific objective
- stages of development
- forming
- team members become acquainted
- storming
- team members compete for roles
- norming
- team members set roles, rules, and acceptable behavior
- performing
- team members focus on performance
- adjourning
- team members finish jobs and disband
- team effectiveness
- people related factors
- personal work satisfaction
- mutual trust and team spirit
- good communication
- low unresolved conflict and power struggle
- low threat, fail- safe, good job security
- organizational related factors
- organizational stability and job security
- involved, interested, supportive managment
- proper rewards and recognition of accomplishments
- stable goals and priorities
- task related factors
- clear objectives, directions and project plans
- proper technical direction and leadership
- autonomy and professionally challenging work
- experienced and qualified project/ team personnel
- team involvement and project visibility
- effective team performance
- innovative ideas
- goals accomplished
- adaptive change
- high personal/ team commitment
- rated highly by upper management
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